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Return Policy

Each Motherland Curios African artwork or artefact is handmade by our artisans in Africa; therefore each piece is unique. We believe this is what makes our items exquisite, as each Motherland Curios piece has its own distinct personality.

Slight colour variations from the images shown on this website may occur due to differences with computer settings; should you require a specific shade of colour, please contact us.

All of our sales are final. We will offer a repair, replacement or refund if an item does not meet the Consumer Guarantees under Australian Consumer Law. This includes if the item is faulty, not of acceptable quality, or significantly different from what you ordered. Items that have been damaged due to misuse by you, or that you have been notified have faults at the time of purchase, or for which you have simply changed your mind, are not eligible for a repair, replacement or refund.

For any returns, you are required to complete and submit an online Return Merchandise Authorisation (RMA) form (found in the Order History section under Your Account) and return the product to us in its original condition and packaging, along with any and all accessories, within 14 days of receipt. A copy of your tax invoice is also required.

All returns should be sent to Motherland Curios. The return address details will be printed on the Return Slip, which is generated after the RMA form has been submitted and approved.

You are responsible for all return shipping and delivery costs.